Terms & Conditions

Please read these Terms and Conditions carefully before engaging Ignious Studio for any services or using our website. By engaging our services or accessing our website, you agree to be bound by these terms.

1. About Us

Ignious Studio is a digital design, engineering, and marketing agency operating in the United Arab Emirates. References to “we”, “us”, or “our” refer to Ignious Studio. References to “you” or “client” refer to the individual or entity engaging our services.

2. Services

We provide digital services including but not limited to brand identity design, UI/UX design, web and mobile application development, cloud infrastructure, business automation, performance marketing, SEO, social media management, influencer marketing, analytics, public relations, and content strategy.

All service engagements are governed by a separate project proposal or service agreement, which defines scope, deliverables, timelines, and commercial terms specific to your project. In the event of any conflict between these Terms and a signed project agreement, the project agreement prevails.

3. Project Proposals and Acceptance

Project proposals are valid for 30 days from the date of issue unless otherwise stated. A project commences upon written acceptance of the proposal and receipt of any agreed deposit payment. Ignious Studio reserves the right to withdraw a proposal before acceptance if circumstances change.

4. Payment Terms

• Payment schedules are defined in each project proposal. Typical terms require a deposit of 50% at project commencement and the balance upon delivery of final deliverables, unless otherwise agreed in writing.
• Invoices are due within 14 days of issue unless otherwise stated. Late payments may accrue interest at a rate of 2% per month on the outstanding balance.
• All fees are quoted exclusive of VAT. VAT will be applied where applicable under UAE Federal Tax Authority regulations.
• We reserve the right to suspend work on projects where payments are overdue by more than 14 days, without liability for project delays caused by such suspension.

5. Scope Changes

Any changes to agreed project scope require written approval from both parties. Scope changes may result in revised timelines and additional fees, which will be communicated and agreed before the additional work is undertaken.

6. Client Responsibilities

You agree to provide accurate and complete information required to perform the agreed services, respond to review and approval requests within agreed timeframes, and ensure that any materials, content, or assets you provide to us do not infringe third-party intellectual property rights. Delays caused by failure to fulfil these responsibilities may affect project timelines and costs.

7. Intellectual Property

7.1 Ownership upon full payment

Upon receipt of full payment for a project, Ignious Studio assigns to the client all intellectual property rights in the final deliverables specifically created for that project, unless otherwise stated in the project agreement.

7.2 Our tools and processes

Ignious Studio retains all rights to its proprietary tools, methodologies, templates, frameworks, and processes. Any pre-existing intellectual property used in the delivery of your project remains the property of Ignious Studio or its licensors.

7.3 Portfolio use

Ignious Studio reserves the right to display completed project work in its portfolio, on its website, and in marketing materials unless you specifically request otherwise in writing prior to project commencement.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the project engagement. This obligation does not apply to information that is publicly available, already known to the receiving party, or required to be disclosed by law. Where a more comprehensive non-disclosure agreement is required, this should be agreed separately before confidential information is shared.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Ignious Studio’s total liability to you for any claims arising from or relating to our services shall not exceed the total fees paid by you for the specific project giving rise to the claim in the 12 months preceding the claim.

Ignious Studio is not liable for any indirect, consequential, incidental, or special damages, including loss of profits, data, or business opportunity, even if advised of the possibility of such damages.

10. Warranties

We warrant that we will perform services with reasonable skill and care. We do not warrant that results of any marketing, SEO, or growth service will meet specific revenue or performance targets, as outcomes depend on factors outside our control.

11. Termination

Either party may terminate a project engagement with 30 days’ written notice. Upon termination, you are liable for all work completed and expenses incurred to the date of termination. Any deposit paid is non-refundable unless Ignious Studio is in material breach of the project agreement.

12. Website Use

You may use our website for lawful purposes only. You must not use it in any way that could damage, disable, or impair the site or interfere with other users’ access. We reserve the right to modify, suspend, or withdraw our website at any time without notice.

13. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

14. Changes to These Terms

We may update these Terms from time to time. The updated terms will be posted on this page with a revised “last updated” date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

15. Contact

For questions about these Terms, contact us at hello@ignious.studio.